[Resolved] Pureit / Hindustan Unilever — pureit pcb faulty needs replacement

devesharora

Address:

Pune, Maharashtra, 411057

We were getting the indication that sf needs to be changed so we called the technician to replace that.
However when he came and cleaned that, as soon as he switched it on again the lights in the house began to trip. Now he is saying that the pcb is faulty and needs to be replaced costing inr 3200.
I do not understand how it is possible that the machine was on until he came and no lights were tripped until then.
Do not expect such quality from a company of this stature. Need replacement foc.

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Feb 27, 2020

Complaint marked as Resolved

PureIT / Hindustan Unilever customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2020

PureIT / Hindustan Unilever Customer Care's response Dear devesharora,

We sincerely regret the inconvenience caused to you. We always keep our customers at the forefront. Please call our helpline number [protected]. Alternatively, you may also provide your contact details at pureit.[protected]@unilever.com we’ll surely assist you.

Regards,
Jeshna,
Team Pureit