| Address: | Chennai, Tamil Nadu, 60041 |
I registered a complaint on october 11... Which was resolved on 26th october after continuous follow up. I asked the technician to check all the filters but he changed smps and said there would be no problem. He refused to do a thorough check. On nov 2nd again a problem cropped up water was not coming from the purifier. I called the agency directly... Since it was only a week since the technician had visited. But they asked me to call the call centre and register the complaint. I registered a complaint immediately on 2nd nov. Got an sms that a technician will visit within 1 working day. But it's been 2 days and i haven't even received a call from the technician.
I called the agency and asked about my complaint status they seem to know nothing about... And later said that technician will come... Which they tell you whenever u call.
Why such a poor service... Such a reputed company with bad customer service... Pls do something or else we will have to replace our unit with other product Was this information helpful? | 
We have 2KL capacity RO System recently installed in plant, but it is showing high pressure and not generating RO Water ( Product).
It is tripping frequently..
I have tried the supplier but could not receive a proper response.
Kindly help in resolving the issue..
Regards,
Rajesh