Pureit / Hindustan Unilever — pureit uv filter

Address:

490009

Dear sir,
This is related to the pureit uv filter which i had purchased in bhilai on 26th jul’17 for my new home. Since last 27 months we are using the uv filter for our daily consumption. Since 2017 onwards we are regularly purchasing the filtration kit of 3000 liters capacity at an average time interval of 4 months or less than that. We are a family of 3 with my wife, my 3.5 years son and me. Our daily consumption of filtered/potable water for drinking as well as cooking is not more than 10 liters/day. The average tds of municipal water received in our taps is not more than 100-120 ppm. By this standard the filtration kit should last for atleast (3000/10x30) = 9 to 10 months but the actual life of the filtration kit is not even half of the expected life. Moreover we are facing lot of technical issued since last two years related to stoppage of filtration system due to internal system error, leakage of water and over-flow of water a lamp has been also been replaced. During these 2 years we have spent more amount on maintenance that the cost of filter.
We need immediate solution to the matter above, failing which we will have no other option than to get the issue resolved through the consumer forum.

Regards,
Aniruddha bhagwat
Agm (Sail/bsp)
Mob. [protected]