[Resolved]  Pureit / Hindustan Unilever — Regarding Not Receiving Pure It Germ Kill Kit

Dear Sir,
This is to bring to your notice that a pureit germ Kill kit for Classic Model 23liter was ordered by me on 5th of June. Till date the kit has not been received.I am talking to HUL’s customer care executives almost everyday to enquire about the status but they all have just one reply that they are really sorry for the delay and that the kit will be delivered within 2 days. Every time they file a complain and raise my query on urgent base and ask me that person will come and replace the kit, which appeared very convincing.
After that the excuse was that the complaint is set at top priority/most urgent status, and will be attended by tomorrow.
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Aug 7, 2021
Complaint marked as Resolved 
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2020
PureIT / Hindustan Unilever Customer Care's response
Dear Khushboo,

We sincerely regret the inconvenience caused to you. We always keep our customers at the forefront. Please call our helpline number [protected]. Alternatively, you may also provide your contact details at pureit.[protected]@unilever.com we’ll surely assist you.

Regards,
Jeshna,
Team Pureit
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