[Resolved]  Pureit / Hindustan Unilever — replacement of part of water purifier

My water purifier was giving a red signals for replacement of gkk-2. I called toll free number of pure it and requested for replacement of the same on 8th november. I got a message same day that rishi enterprises is licensed service provider for the same. I called the agency and requested to replace the part on 10th november. As i am a working women and available on 10th november. On 12th november, i got a thanks message for payment of gkk-2 but neither call was attended nor part was replaced, even i stated the facts to mobile number - [protected] but no response came till 13th november and nobody is attending the call.