[Resolved] Pureit / Hindustan Unilever — Service regarding complain

Parameswar Choudhury

Address:

NEAR AKBARI HOTEL,MINI LODGE LANE,HARIPUR ROAD,DOLOMUNDAI, CO-BALARAM MULIA, PIN-753001

Dear sir/madam,
This is Parameswar choudhury from cuttack(odisha) beg to state that I put a complain in ro care on last friday(Complain no-cmpl998675) and now this is already 5days gone but no service provide us. I think you peoples think we people beg you for free service. In last 5day I have done almost 20 to 25 calls but no respond. One of your employe number given by your customer service name as aswini ji([protected]) is one of the most negligible person of your company. In last 2day I have done approx 15time call to him but he dont receive my phone and not even seen my massage till now in whatsapp. Last 8year we people use pureit and now I think I have done a grate mistake by select pureit.

Now you peoples give me solution what to do???

Regards
Parameswar choudhury
Registred mobile- [protected]
Cuttack
Odisha

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Aug 12, 2021

Complaint marked as Resolved

PureIT / Hindustan Unilever customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2020

PureIT / Hindustan Unilever Customer Care's response Dear Parameswar

We sincerely regret the inconvenience caused to you. We have forwarded the query to our service team who contact the consumer. For further query, please call our helpline number [protected]. Alternatively, you may also provide your contact details at pureit.[protected]@unilever.com we’ll surely assist you.

Regards,
Jeshna,
Team Pureit