[Resolved]  Pureit (Hindustan Unilever) — Service Regarding complaint

Address:Jaipur, Rajasthan

Dear sir

I purchase a pureit water purifier of the PUREIT ( Hindustan Unilever) One Year ago. and i call to shopkeeper where i purchase the purifier for the installation of the machine. and he confessed for come a executive and made a call any executive for confirm address but he will not come. after some day when he will not come i installed the machine but after expire of germinal. i purchase a new kit of germikil and again i call the toll free helpline for installed the new kit but right now 20 day has been go but no executive give response and come for checkup.
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Aug 14, 2020
Complaint marked as Resolved 
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PUREIT (HINDUSTAN UNILEVER) — WATER LEAKAGE

AFTER CHANGING BATTERY KIT BY TMPURIT (HINDUSTAN UNILEVER) MY WATER PURIFIER GOT WATER LEAKAGE. I MADE SEVERAL COMPLAINT TO THE VARIOUS CHANNEL OF PURIT (HINDUSTAN UNILEVER), BUT EVERY TIME THEY ASSURE ME THAT THEY WILL TAKE MY COMPLAINT WITH IN 48 HOURS. BUT MY TILL DATE MY COMPLAINT STILL NOT BEEN DEALT.
I AM A CUSTOMER OF 'PURIT' KOLLAM KERALA.I ORDERED FOR A BATTERY KIT ON 12TH OF MARCH AT THEIR HELPLINE.MY ID NO IS-[protected].THEY SEND ME A MESSAGE SAYING THAT THEY WILL REPLACE IT WITHIN 72 HOURS.BUT I DID NOT RECEIVE IT EVEN AFTER 22 DAYS. I MADE SEVERAL COMPLAINT TO THE VARIOUS CHANNEL OF PURIT (HINDUSTAN UNILEVER), BUT EVERY TIME THEY ASSURE ME THAT THEY WILL TAKE MY COMPLAINT WITH IN 48 HOURS. BUT MY TILL DATE MY COMPLAINT STILL NOT BEEN DEALT.

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