[Resolved]  Pureit / Hindustan Unilever — smartpick box

Address:Rajkot, Gujarat, 360004

Hi..
My name is rakesh nasit

I registered for your smartpick sampling program on[protected].

Reg id is [protected]

While registration its says within 7 days you get the delivery...

But its almost 2 month and i didn't get any smartpick box..

If hul or smartpick don't want to send it then just inform me so i don't wait for your products..

Customers also suffer of fake delivery of smartpick box.. Courier company automatically confirm the delivery to the customer without delivering the smartpick box.

Its hul's and smartpick's losses because without reaching to your product how customer know your product.

Thank you.
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Mar 12, 2020
Complaint marked as Resolved 
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Verified Support
Feb 10, 2020
PureIT / Hindustan Unilever Customer Care's response
Dear Rakesh,

We sincerely regret the inconvenience caused to you. We always keep our customers at the forefront. Please call our helpline number [protected]. Alternatively, you may also provide your contact details at pureit.[protected]@unilever.com we’ll surely assist you.

Regards,
Jeshna,
Team Pureit
Complaint comments 

Comments

Smartpick order [protected] is not delivered yet. Plz help. I have got free delivery offer on Facebook and ordered on 29/11/2020 and not delivered yet.
I had ordered free samples from smartpick.Co.In around 10 days before. Yesterday at 27 march 2021 at 10:18 pm i received a message saying that my product will be soon out for delivery but at 10:33 pm it says that my box has been delivered order id:- [protected]
but the main question is how does this scam happens by the delivery executive's without the pin.

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