[Resolved]  Pureit / Hindustan Unilever — technician non availability

Address:S2, Vrindavan bldg,Padmanabhanagar, PO Nandangadda, Uttara Kannada, Karnataka, 581301

I called pure-it customer care for the replacement of the filter, they said the technician will call and visit in 72hrs for replacement after 72hrs i called again & have been calling everyday as they say that they will send technician in priority basis within a day. It's been a week now. The calls are charged and 21st jan i called & the agent mr. Naidu said he would make a follow up call to check the technician visit, but no calls from technician or mr. Naidu.
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Jul 28, 2019
Complaint marked as Resolved 
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2019
PureIT / Hindustan Unilever Customer Care's response
Dear Suvarna31,
We sincerely regret the inconvenience you have faced. We never want our customers to feel this way. Please call our helpline number [protected]. Alternatively, you may also provide your contact details at pureit.[protected]@unilever.com We'll surely assist you. 
Regards,
Team Pureit
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