[Resolved] Pureit / Hindustan Unilever — the quality of pureit purifier is not good

irfan__Ali

from Pune, Maharashtra

Address:

202, Classic Exotica, lane no 13, mitha nagar, kondhwa, 411048

I have pureit (Ultima ro+uv with oxytube) water purifier.
Last month the purifier was showing to change its filter. They charge 2800 for internal filter change. And on the next day again it stopped working and saying to change its filter again.

After every 3 months the filter shows to change filter and the charge heavily to change it.
They are only making money after selling this water purifier.

Thanks
Irfan ali
[protected]

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May 17, 2019

Complaint marked as Resolved

PureIT / Hindustan Unilever customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2019

PureIT / Hindustan Unilever Customer Care's response Customer was facing filter issue in the device, so we arrange the technician according it.

Out call the customer the filters got change at FOC by the service team.

So kindly request to close the case.