[Resolved]  Pureit / Hindustan Unilever — ultima ro uv circuit board issue

Address:Dno 605,14 the main, 24th cross, bsk 2nd stage, 560070

Dear Users,

Hul pureit ultima ro+uv has faulty circuit board which is also known to manufacturers as defective part ... I am using it since 2 yrs and I am changing gkk 1 and gkk2 kits regularly and all service s are done at correct time, but finally after 2 yrs suddenly one fine day without any fault the circuit board got currupt and all lights are blinking regularly . It is even worst than Chinese part .
Service professional said ultima has this circuit problem from long and its known them to cause problems regularly ... Now he says it may cost 3500 and if adapter is also gone it may cost 1900 more ...this is "pure cheating" not pureit.
I am electronic engineer and I am using circuits day in and out ... None of quality boards break so soon ... They milked customer 18500 for this machine and upon this they cheat in defective parts.
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May 3, 2019
Complaint marked as Resolved 
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Mar 31, 2019
Updated by Aravind L
Circuit board manufacturing cost is 50 or 100 rs and purposes fully being aware to cheat customer s they are milking 3500 rs for a small circuit board 5 inch by 4 inch its no where as big as an Led TV or at least even an laptop or even an phone board ... Its an silly board to show TDs reading to make customer sheep and milk them 3500 ... Actually TDs reader is available for 100 rs in Pen size, they are using same reading to show as lights and name some out of world invention ... God save the World.
Verified Support
Apr 01, 2019
PureIT / Hindustan Unilever Customer Care's response
Dear Aravind,
Sorry for the inconvenience caused. Please share your contact details with us at pureit.[protected]@unilever.com We will get in touch with you at the earliest.

Or else you can call us our helpline number[protected].

Regards,
Team Pureit.
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