[Resolved] Pureit / Hindustan Unilever — ultima ro uv circuit board issue | |||
Dear Users, Hul pureit ultima ro+uv has faulty circuit board which is also known to manufacturers as defective part ... I am using it since 2 yrs and I am changing gkk 1 and gkk2 kits regularly and all service s are done at correct time, but finally after 2 yrs suddenly one fine day without any fault the circuit board got currupt and all lights are blinking regularly . It is even worst than Chinese part . Service professional said ultima has this circuit problem from long and its known them to cause problems regularly ... Now he says it may cost 3500 and if adapter is also gone it may cost 1900 more ...this is "pure cheating" not pureit. I am electronic engineer and I am using circuits day in and out ... None of quality boards break so soon ... They milked customer 18500 for this machine and upon this they cheat in defective parts. Was this information helpful? | |||
May 3, 2019 Complaint marked as Resolved PureIT / Hindustan Unilever customer support has been notified about the posted complaint. Verified Support Apr 01, 2019 PureIT / Hindustan Unilever Customer Care's response Dear Aravind, Sorry for the inconvenience caused. Please share your contact details with us at pureit.[protected]@unilever.com We will get in touch with you at the earliest. Or else you can call us our helpline number[protected]. Regards, Team Pureit. | |||
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