[Resolved] Pureit / Hindustan Unilever — Ultima ro+uv device is not working | |||||
Dear sir, I am pained to rivet your attention to the bad performance of your water purifier installed at our home. As we had purchase 1 nos pureit ultima ro plus uv wp (Water purifier) on dt.05.05.2015 we had been already lodge our several telephonic complaint from last three months regarding faulty device but no body has been visited and attended for above complaint. Our latest complaint no is c17850291 dt: 10.04.2017 but no body has been attended or contacted with us to resolve our complaint till dated. Now we have been patiently waiting but no action has been taken towards rectification of above faulty device. It is indeed regretting that your company has turned a deaf ear to our several telephonic complaint / reminders. I can hardly believe that a company likes yours which is reputed for its efficiency should be taking so much time in doing the needful. Now due to that we feel our great loss & heavy suffer. After your negligence we may have to approach consumer forum. I have every hope that you will take a prompt action and oblige in this regard Thanking you. Ganesh bahadur singh Reg mobile no: [protected] Complaint no: c17850291 Cc to:, purchase invoce Was this information helpful? | |||||
Apr 29, 2017 Complaint marked as Resolved thaks! Indian consumer complaint forum
After pursuance our complaint vide your forum, we had been received quick response of service provider through e mail and telephonic and complaint was resolve with in 2 days, which was pending long time.
that shows Indian consumer complaint forum's big efforts for his customer
thanks again for your big support & best services. PureIT / Hindustan Unilever customer support has been notified about the posted complaint. Verified Support Apr 25, 2017 PureIT / Hindustan Unilever Customer Care's response Dear Ganesh Singh, We express regret for the inconvenience caused from our end in resolving your issue. As discussed on call our team will get in touch very soon. Regards, Team Pureit | |||||
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+91 92 3050 0500 [PureIt]
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Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
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