[Resolved]  Pureit / Hindustan Unilever — worst service and technician with zero knowledge on repairs

Address:Prakasam, Andhra Pradesh, 523001

I am satya srinivas mudapaka, from ongole, prakasam dt, andhra pradesh

I am using pureit ro & uv installed on april 2017... Installed by the local pureit technician.. (Registered with pureit).

On 21/09/2016 there is a leakage from main unit... Water flowing from main unit... So called the pureit technician in the morning and he attended at 7.30pm and tried to repair and said it will work now and there is no problem and he left...
So, we started the machine again within half an hour started leaking again.. And from now on he never lifts the call or responds..
His name is anil kumar.. Mobile number : [protected]

He seems to me he is zero knowledge in repairing... He knows only fixing a new pureit and taking money.. Thats it.

Very bad customer experience from pureit... I will recommend to one about pureit sharing my bad experience.
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Nov 22, 2017
Complaint marked as Resolved 
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2017
PureIT / Hindustan Unilever Customer Care's response
Dear Satya Srinivas Mudapaka

Sorry to hear about the trouble you faced. Request you to provide your contact details to help us in resolving your issue.

Regards,
Pureit Team
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