[Resolved]  Pureit / Hindustan Unilever — worst technical support & service support

Address:	509001
Website:	www.consumercomplaints.in/new_complaint

I bought pureit marvello uv + ro in 2015 at rs.18000/-.
It has an advanced alert system which will notify filter change 15 days before completion
In October 2018, i ordered for gkk2 as alerted by pureit system, for rs. 3850/-
from the regular pureit technician who generally visits for regular service (Gangaram) and installed gkk2.
After one day, i found that filter is not dispensing water and it is alerting to change sediment filter, gkk1, gkk2.
When i complained the same thing to that pureit technician he said that there is problem with circuit board and it needs to be replaced which costs around rs. 5200/-.

Even before completion of 2.5 year, if circuit board needs to be replaced what is the value and quality provided by pureit and what is the guarantee that your technicians are not doing that so that they and company can get some extra income?

Pureit is even worse than chinese counterfeit products. I want the same to be replaced at the earliest