Pureit — Pureit Wave Prime Water Purifier Product Issue Not Resolved Despite Multiple Complaints

Website: www.pureitwater.com

I purchased a Pureit Wave Prime Water Purifier (Model WPWC500) on 31 May 2026 for ₹7, 499.

The product developed an issue and I raised a complaint with Pureit. My first complaint was 51589551. After repeated follow-ups and waiting for resolution, I sent a follow-up email on 6 September 2026 (Interaction ID[protected].

Subsequently, a new complaint 51671536 was raised, while the earlier complaint was cancelled. Despite further follow-ups, the issue remains unresolved.

I request Pureit/A. O. Smith to review the complete complaint history and arrange a proper resolution at the earliest.