[Resolved] PVR Cinemas — added food items without my knowledge

Deeban Karthik

from Chennai, Tamil Nadu

Address:

603202

I went to pvr cinemas @meenambakkam branch on 10th of oct to watch 4.15 pm movie at audi 4 screen with my family.

I have requested for 1 large popcorn + 2 cool drink combo worth of rs. 290 & 1 chicken sandwich worth of rs.120 & apart from that on my bill i have been added with 2 peanuts worth of rs.20 & 1 lollipop worth of rs.10 which i haven't asked for.

When i asked to the person who billed, she told that its on combo offer but on the screen its not there.

So do let me know whether its on combo or you have added on my bill to sell it.

+1 photos

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Nov 16, 2018

Complaint marked as Resolved

PVR Cinemas customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2018

PVR Cinemas Customer Care's response Dear Deeban Karthik,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR

Sep 06, 2019

Updated by Deeban Karthik [protected]

[protected]@gmail.com