[Resolved]  PVR Cinemas — air conditioner did not work in pvr cinemas, hyderabad on 8th sep.

Address:Hyderabad, Telangana

Hi team,

I have booked my ticket at pvr and my ticket details are in below.

Your ticket details for c/o kancharapalem are: september 8, 10:30 pm at pvr inorbit, cyberabad, screen 2, 2 seat (S): classic. - f12, f13. Total amount: rs. 351.92. Booking id: cybe[protected], kiosk id: wjzxgqp. Please click here http://p-y.tm/U-e0DHF to get your e-ticket. Show this qr code at the cinema entrance.

It was very uncomfirtable watching c/o kancharapalem at pvr inorbit, cyberabad with family today.

Airconditioning was a total failure from the beginning of the show. We haven't enjoyed the movie and during the interval came out from theater as they haven't fixed the issue post interval.

Though complained to the representatives present outside the hall and came to know that one of the units not working.

During the interval other screen audiences screen 03 also came and given the same airconditioning problem with the manager.

It was a bad experience especially the representatives expressed their helplessness.

I don't want to book any movies with pvr anymore.

Felt like watching movie at pvr today is like watching movie at normal road side theaters.

My mail id is [protected]@gmail.com

I have already sent mail to [protected]@pvrcinemas.com.

Thanks,
Kiran,
Mob [protected],
Hyderabad.
Was this information helpful?
No (0)
Yes (0)
Oct 15, 2018
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2018
PVR Cinemas Customer Care's response
Dear Kiran Kumar Kosana,

Thanks for reaching out to us. This is to inform you that we have taken a note of your concern and will get in touch with you.

Regards,
Team PVR
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PVR Cinemas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    33%
    Complaints
    2430
    Pending
    0
    Resolved
    787
    PVR Cinemas Phone
    +91 88 0090 0009
    PVR Cinemas Address
    61, Basant Lok,Vasant Vihar, Delhi, Delhi, India - 110057
    View all PVR Cinemas contact information