PVR Cinemas — Amount deducted but the transaction was failed

I have attempted to book valimai movie ticket from the PVR app. I used UPI option to pay. Amount was debited from my account but in the app the transaction shows unsuccessful. The same issue happened when I booked maanadu movie. It seems like PVR cinemas app is doing a trick to cheat. Because 2 nd attempt is always working. I need my money back. I have the transaction IDs to share if PVR contacts. Please contact me PVR ASAP.