PVR Cinemas Complaints & Reviews

Account debited but no tickets !!
Same problem. I booked 3 tickets for Harry Potter & Deathly Hallows- Part 1 on 9 July, 2011.
However, after the payment was made it displayed 'Thank you for shopping with us but the transaction could not be processed'.

I was booking the tickets using HDFC Net Banking.
An amount of Rs. 825 has been deducted and no other message was displayed.
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I have booked my ticket on 21/05/2011 via online booking on pvr's website. They have deducted my account with Rs. 540/- but do not conform my tickets for the show.
when i complaint them, they have told me that in 7 working days they have refund my money.
On 16/06/2011 they have mailed me that they have refunded my money in my account.
But i cant get refund money yet....

Hi,

On saturday 11 June 2011, I made online booking of 4 tickets for 4.30 pm show of the film 'Ready' in PVR EDM, Kaushambi. Out of the total payment of Rs 660 (150+15 per ticket), Rs 500 was paid through my PVR gift card no.- [protected] and balance Rs 160 through my ICICI netbanking account. While my account and card has been debited for the payment, my online booking was not complete.

I have...

Dear Sirs

I had un successfully booked movie tickets twice on PVR Cinemas Website. My accounts were debited. The details of communication to PVR is enclosed. PVR cinemas is not ready to reply.
Please help

From: Deepak Goel
Sent: Saturday, June 04, 2011 1:17 PM
To: '[protected]@pvrcinemas.com'
Cc: '[protected]@vsnl.com'
Subject: RE: Online Booking - URGENT
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I booked three (3) tickets on June 1, 2011 for the film “ready” for Sunday, June 5th show at 1:05 p.m at PVR Rivoli. When I was trying to make payment through net banking, time was over and payment process was not complete. Then a message appeared on screen saying that your payment time is out and if money has been deducted, it will be refunded. Money (Rs. 735) was deducted from my account (cheque/Ref. No. Was[protected], narration-cca11fbzw291-Avenues...

dear
sir/madam

i had booked my tickets with pvr allahabad on 27 may2011 through hdfc internet banking. amount of r.s. 1485 has got debited from my account but the ticket has not got book. i had booked 9 tickets. also till now money has not been refunded even after 15 days and there is no proper responce from customer care also.
please arrange for money refund.br...

I had tried booking for 2 tickets for the movie Hangiver 2 through online booking portal of PVR cinemas on 03/05/2011. Both the times there was a message displayed on the failure of transaction. But I have later found that my HDFC account is debited by Rs 600 (Rs 300/- per transaction) for the said transaction.

I had sent a mail to [protected]@pvrcinemas.com regarding the above issue and they still haven't reverted. Request...

while online booking in PVR Cinemas Chennai
i sent mail to [protected]@pvrcinemas.com, [protected]@pvrcinemas.com

but no reply from them

today 3/6/11, while booking ticket for movie pyar ka panchnama for 4.06.11 6.45 pm show, using HDFC INTERNET BANKING, operation failed and Rs. 300 Debited from my account and ticket was not generated

HDFC REF. NO. 316580

kindly arrange for refund...

Sir,
i was trying to book tkts for a movie in PVR cinemas bangalore on 04/05/11, 0645 pm for KO movie.. Amount Rs.360/=has been debited in each transaction from my account but no booking confirmation from PVR. It was thru SBI Net Banking ref nos: IG 49782964, IG 49778783, IG 49778521, IG 49787917. kindly arrange to get refund. email id: [protected]@yahoo.com
regards
senthil kumar...

while online booking in PVR Cinemas Chennai
i sent mail to [protected]@pvrcinemas.com, [protected]@pvrcinemas.com

but no reply from them

yesterday 28.4.11, while booking ticket for movie THOR for 1.05.11 4.45 pm show, using SBI INTERNET BANKING, operation failed and Rs. 300 Debited from my account and ticket was not generated

SBI REF. NO. IG[protected] Avenues India Pvt. ltd transaction.
CCA11DAUC484IG49100405...

Dear Sir / Madam,
This is w.r.t. the 3D glasses that were distributed during the screening of RIO movie at PVR ---- Nirmal Lifestyles Mulund (W) on 23rd April 2011 (03.30 pm show).
It was shocking to find out that the glasses distributed were only of one standard size and there was no provision made for children.
I never expected an organization of the calibre of PVR to be so in--sensitive towards children, when such...

I booked ticket for Yutham Sei on April 1,2011 thru pvrcinemas.com site using by standard chartered net banking for 10 persons totalling to Rs. 1500.
After payment, it said transaction failed and it will refund the money.
Money is not returned back even after several hours. I checked google for similar complaints and to my surprise i found pages and pages of complains all over india every one...

I wanted to buy movie gift voucher online using a debit card. while processing the transaction, the pvr website informed the transaction was not authenticated and could not be completed. But the amount had been debitted to my account. There is no proper helpline where i can get the information on my lost money. The Helpline does not exist. On mailing at [protected]@pvrcinemas.com there wasn't any immediate reply. I don't know how i...

I had booked 3 tickets from PVR website 2 times on 12/02/11 for the movie MAKE UP MAN(MAL)for PVR chennai,but due to some glitch Rs.900(450.IG41052240+450.IG41052922 Avenues India (p)ltd)was debited from my account(sbi.[protected],but i did not receive any confirmation,instead a message was displayed''TRANSACTION NOT SUCCESFULL YOUR AMOUNT WILL BE CREDITED BACK' but as on date that amount Rs.900 has not been credited back...

I had booked my tickets with PVR bangaloreon the 6 of feb 2011 through ICICI internet banking, my card number [protected]. Amount of Rs 1620 has got debited from my account but the ticket has not got booked i had booked 6 tickets.Also till now money has not been refunded & no proper responce fron customer care also....

I booked 2 tickets for PVR anupam Saket premier show for Patiaala house 2.15 pm show . As soon as transaction completed for payment my connection lost and i didn't get any conformation message for booking. I didn't get any mail or sms for the conformation.

Transaction Id for the payement :-[protected].
Phone no for booking:-[protected].
Email for booking :[protected]@yahoo.com...

I have done a transaction at PVR cinemas of Rs 680/- which was failed, on 13th Jan 2011. When contacted the bank, they told it should be checked from vendor side. So, I am trying to contact PVR cinemas, Hyderabad, but no one is responding for the query....

I had booked 2 tickets through PVR site on date 22 december'10 with card number [protected] for mgf metropolitan mall, gurgaon.
Due to some error the transaction failed, but money was deducted from my account. I booked tickets again using same card presuming , like usual process, that earlier deducted money will be reversed.
But till today(i.e 08/01/11) the money has not come back.
Even after providing them...

Bad Transaction Refund PVR:[protected] on dated 15/12/2010

Dear Mr/Ms. Ashwani Srivastava,

Greetings from PVR Cinemas !!!


Due to some technical problem your transaction could not be completed.

So we have refunded the charged amount, It will reflect in your credit card/debit card/net banking account, as the case may be, within 7 working days.

Kindly use...

on January 14th 2011 i have booked 2 tickets , Hyderabad PVR, 4:50 movie, i used PVR 250 rupees gift card, but the tickets price 340 rupees, it asked me again 90 rupees pay, unfortunately my axis bank account locked , when i try to pay, but again i tried its saying gift card balance is zero, but i have not yet received any confirmation about tickets or gift balance.

I have all the conversations with them and videos too, going...