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PVR Cinemas Complaints & Reviews

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Updated: Feb 17, 2025
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PVR Cinemas reviews & complaints page 119

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J
jatinrajputdw
from New Delhi, Delhi
Dec 2, 2011
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Not Refunding the amount after cancellation

Address: Delhi

Dear Concern,

I made and online booking for the PVR cinemas website for 29th october, 2011, for two seats with Reference number SAHR[protected]. Right after the booking i sent them the mail for cancellation as there is no other option available except for this( one number is available on their website but tape plays on it ...send your enquiries on [protected]@pvrcinems.com). Till now i am taking the regular follow ups but now...
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A
alekh mathur
Nov 26, 2011
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non refund of money

Address: Bangalore, Karnataka

I had booked ticket for Desi Boyz on 26 Nov 2011 through online site of PVR i.e www.pvrcinemas.com. I had booked 2 tickets and paid Rs620 through net banking. The amount got deducted from my bank account but I have reeived no confirmation from PVR. I had tried their nos also but all in vain. I had also send my feedback to them through their online feedback form but got no response. I am still waiting for my refund....
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V
vasan.srini
from Mumbai, Maharashtra
Nov 26, 2011
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Money NOT refunded for unsuccessful online transaction

Address: Mumbai Suburban, Maharashtra

I did a online booking for a tamil movie on 25th Oct 2011 at PVR Cinemas, Nirmal Lifestyle, Mulund. The transaction failed but amount Rs 460/= was shown as debited from my credit card account. I tried the customer care number[protected] but the number seems to be out of service. Also, my mails to [protected]@pvrcinemas.com did not help. I did not get any response from PVR Cinemas.

Please guide and help.

Regards,br...
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R
rajeshinfo
from Bengaluru, Karnataka
Nov 18, 2011
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Skywalk PVR Cinemas

Address: Chennai, Tamil Nadu

Hi anyone dont pick auto in skywalk stand they ask 5 times higher than normal charges also most of the automan drunk and drive persons very worst below charges they ask koyembadu - 250, metha nagar next stop - 100 Adyar - 400 etc., better suggestion if you want to go anywhere night time buses & share autos available in PH Road in Poonamalle high road 24 hours Bus & Share Auto Facilities are there or you may book the Cab service from...
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TabassumMemon
from Gurgaon, Haryana
Nov 16, 2011
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Wrong date in online booking

Address: Bangalore, Karnataka

I booked 6 tickets on Friday[protected] for Saturday[protected] for 5:30 show of Rockstar.

I did not get any sms.

Next day when I went to thetre with my booking id they told it was yesterday's ticket and refused to help me.
There was one more lady complaining the same thing that she booked saturday's ticket but it booked for friday.
The thetre personnel were not even ready to help....
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M
Manish Kumar Singhal
from Gurgaon, Haryana
Oct 11, 2011
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Amount not refunded for cancelled movie ticket

Address: Gurgaon, Haryana

I had booked 3 tickets amounting to Rs. 650 for the movie "Aarakshan" on 11/08/2011 for the show on 14/08/2011 through internet banking. However when I went to watch the movie, the persons present at the ticket counter informed that the movie has been banned and is not being screened. Upon being asked for the refund, they told that it would be credited back to my account automatically. But even after 2 months have passed, I still...
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I
ishita singh verma
from Jammu, Jammu and Kashmir
Sep 9, 2011
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online booking failed but money not refunded

Address: South Delhi, Delhi

I booked 3 tickets at pvr cinemas select city walk saket on[protected]. A sum of Rs825/- was deducted from my account debit card number[protected] but no tickets were booked. Only registration confirmation was sent at my email id [protected]@gmail.com. And i didnt received my booking details nor the tickets of the show. So kindly refund my money which amounts to rs 825 at your earliest.
thanking you
Ishita singh...
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N
niteshmca
from Gurgaon, Haryana
Sep 6, 2011
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Money Refund

Address: Udaipur, Rajasthan

Dear Sirs

I had un successfully booked movie tickets twice on PVR Cinemas Website. My accounts were debited. The details of communication to PVR is enclosed. PVR cinemas is not ready to reply.
Please help

From: Nitesh Patidar
To: '[protected]@pvrcinemas.com'

Dear Officer

Please note Rs 90*8=720 debited into my bank accounts but the ticket booking was unsuccessfulbr...
+1 photos
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D
darpankakkar
Aug 19, 2011
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Pvr cinemas amount debited but tickets not booked

Address: Gurgaon, Haryana

I tried booking 2 tickets of Movie Chillar Party on July17, 2011 through pvr cinemas IVR system by dialing [protected], but the transaction failed and amount got debited from my HDFC Bank Credit Card Account. This transaction got cancelled but money got debited from My Hdfc Bank Credit Card. I confirmed this by visiting PVR Ambience Gurgaon Authorities in the Evening and they said that the money would be credited back in my account within...
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V
vincentlegouri
from Korampallam, Tamil Nadu
Jul 27, 2011
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Tickets not given on time

Address: Bangalore, Karnataka

Hi,

Today i went for PVR Cinemas in Forum Mall, Koramangala, Bangalore. I had booked tickets for Deivathirum Tamil Movie 12.30 PM show onlien booking, i was late by 5 mints, qickly went to KIOSK to collect the tickets but it never printed the ticket noone to help near the KIOSK, so there was a single person issueing tickets and was a big que, while my wife wating in que, mean while i was looking no one to help, hence when our...
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S
somesh81
from Bengaluru, Karnataka
Jul 26, 2011
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charging compulsory popcorn combo with every ticket

Address: Gurgaon, Haryana

The box office on 3rd floor of sahara cinema for pvr cinema is charging 110rs for movie ticket of 50rs and compulsory 60rs popcorn combo.

the details of ticket are:

movie: singham
section : normal -AUDI 02
date: tuesday 26 jul 11
time 10:00 (24hrs Fmt)
row E seat 21
total 50.00
audit no.1283132
serial no.03/0008/000205

when i said i dont need the...
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B
BIJLEE
from Ahmedabad, Gujarat
Jul 24, 2011
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no choice for cancellation of ticket

Address: Mumbai Suburban, Maharashtra

dear sir,

i have booked three tickets in online. but unknowingly i have booked in a different screen which is far away from our place and since which we may not reach there on time. Hence i thought of cancelling the ticket but there is no option available for me to cancell the tickets that i had booked and no customer care number also for assisting me. we felt bad that why we have booked tickets in such a theater which doesnt...
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C
Chirag Bhatia
Jul 20, 2011
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EXTRA CHARGES

Address: Haryana

DEAR SIR
I AM WRITING THIS COMPLAINT ABOUT PVR CINEMAS FARIDABAD CROWN PLAZA.I HAVE GONE ON THURSDAY TO WATCH THE MOVIE DELHI BELLY ON14 JULY AND THE SHOW TIMING WAS 14:25.THE TICKET CHARGES WERE RS50.HE SAID THAT RS 50 TICKET IS NOT AVAILABLE & RS120IS AVAILABLE & YOU WILL GET THE VEG BURGER . THE BURGER WAS ALSO NOT SO HOT THE BURGER WAS COLD.THEN WE HAVE TO TAKE THE TICKETOF RS120.NO ONE IN THE PVR WAS HAVING THE BURGER...
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G
gya_anu
from Mumbai, Maharashtra
Jul 19, 2011
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Payment Transaction Error

Address: West Delhi, Delhi

Dear I m trying to book my ticket on my mobile to pvrcinemas([protected]) but after payment deduction mobile was disconnect. Due to that reason i m able to get my ticket after that i m trying to contact merchant but they dn,t have any direct customer care no. i have already email to them then they ask for my card detail.
After given my secret detail like card no they dnt give me any reply and still i m waiting for my refund if anyone...
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P
pranshu jain
from Rampur, Himachal Pradesh
Jul 17, 2011
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online ticket booking scam

Address: Chandigarh, Chandigarh

Online Booking Failed, but Money not refunded.
I booked ticket for herry potter 7 (3d) on[protected] thru pvrcinemas.com site using by standard chartered net banking for 9 persons totalling to Rs. 1710.
After payment, it said transaction failed and it will refund the money. when i asked at my bank s branch about it they said
rs 1710 transferred into pvr s account . its stoles my money . its a peice of shame .
pvr...
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M
Munnagkumar Anne
from Hyderabad, Telangana
Jul 11, 2011
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Money charged for an unsuccessful transaction

Address: Maharashtra

On O4/07/2011 , I purchased 3 tickets for a PVR movie (located in Juha, Andheri W, Mumbai) by using my ICICI internet banking account, the purchase transaction o[censored]nsuccessful due to website technical issues and i have acknowledged that if the money have deducted from my account i will be refunded, Its now more than a week , I don't see the money refund to my account yet.
i have charged for RS 1050. I have sent an email to PVR...
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G
gayatree_anand
from Delhi, Delhi
Jul 10, 2011
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Money Debited from account but tickets not booked

Address: Delhi

Account debited but no tickets !!
Same problem. I booked 3 tickets for Harry Potter & Deathly Hallows- Part 1 on 9 July, 2011.
However, after the payment was made it displayed 'Thank you for shopping with us but the transaction could not be processed'.

I was booking the tickets using HDFC Net Banking.
An amount of Rs. 825 has been deducted and no other message was displayed.
br...
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S
Sandip Telar
from Ahmedabad, Gujarat
Jun 18, 2011
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Fraud with Online Ticket Booking

Address: Ahmedabad, Gujarat

I have booked my ticket on 21/05/2011 via online booking on pvr's website. They have deducted my account with Rs. 540/- but do not conform my tickets for the show.
when i complaint them, they have told me that in 7 working days they have refund my money.
On 16/06/2011 they have mailed me that they have refunded my money in my account.
But i cant get refund money yet....
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J
Jain.akanksha
from Gurgaon, Haryana
Jun 12, 2011
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Refund of online ticket booking money

Hi,

On saturday 11 June 2011, I made online booking of 4 tickets for 4.30 pm show of the film 'Ready' in PVR EDM, Kaushambi. Out of the total payment of Rs 660 (150+15 per ticket), Rs 500 was paid through my PVR gift card no.- [protected] and balance Rs 160 through my ICICI netbanking account. While my account and card has been debited for the payment, my online booking was not complete.

I have...
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D
dgoel83
from Chennai, Tamil Nadu
Jun 11, 2011
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Online Booking on PVR CInemas failed - No response on refund

Address: Faridabad, Haryana

Dear Sirs

I had un successfully booked movie tickets twice on PVR Cinemas Website. My accounts were debited. The details of communication to PVR is enclosed. PVR cinemas is not ready to reply.
Please help

From: Deepak Goel
Sent: Saturday, June 04, 2011 1:17 PM
To: '[protected]@pvrcinemas.com'
Cc: '[protected]@vsnl.com'
Subject: RE: Online Booking - URGENT
br...
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