Would strongly suggest please don't go to PVR EDM to wtach movies it is pathetic levels of cusotmer service !!
I Had requested for a 7:35 Show ticket insstead was given the 5:40 by the ticketing clerk. no one ( security, hall clerk, usher)checked it when we enterd the hall for the 7:35 show 10 minutes into the movie someone comes up and says you have a wrong show ticket. and then the manager says you go out of the hall ican't allow you ot sit here. the hall was empty with only 10 seats occupied but the entire staff was so rude uncourteous and ill mannered they did not accept the fault on behalf of their ticketing clerk or the security or the usher who all check the ticket before letting us into the hall... but kept on shouting get another ticket or leave the hall... it iwas so appalling the way i was treated. They neither offer a sorry or a remore or a discount instead made us buy another ticket and on top of it did some amount of man-handlign also by snatching tickets form me...
Aug 14, 2020
Complaint marked as Resolved 
i go for advance booking on friday which was 11th july
and ask the counter for 12th july night show which was 10:45 show janne tu
and he give me ticket for the same day
when i go next day to see my movie
i really shocked
to see that my movie ticket was expire
the staff was no corpreating with me
the entire staff was so rude uncourteous and ill mannered they did not accept the fault on behalf of their ticketing clerk
but kept on shouting get another ticket or leave the hall... it iwas so appalling the way i was treated. They neither offer a sorry
all they was shoting on me