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1.6
Updated: Apr 19, 2026
Complaints 2488
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791
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1697
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PVR Cinemas reviews & complaints page 49

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A
Anmol Bakshi
Apr 14, 2022
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Address: Mayur Vihar

I booked a ticket for movie Mobious on 14 april for the show on 14th April in PVR logic but didn't get any confirmation
So i tried to book another and same happened
Money for both is debited
Please help refund as early as possible
PVR Cinemas customer support has been notified about the posted complaint.
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    A
    amitnarayan2784
    from New Delhi, Delhi
    Apr 14, 2022
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    Website: [email protected]

    I have booked the 10 tickets yesterday night in two shots for KGF Chapter 2, amount is deducted but tickets are not booked yet.

    Amount deducted : 2277.30 dated 14th Apr'22 @12.30am (Txn ID : [protected])
    Amount deducted : 2427.30 dated 14th Apr'22 @12.34am (Txn ID : [protected])
    Total Deducted amount : Rs.4704.6

    Tried customer care number multiple times but it is busy continuously.
    Please look into this and help in refunding my deducted amount

    Please help on this quickly

    Contact no: [protected]
    Mail id: amit.[protected]@gmail.com
    PVR Cinemas customer support has been notified about the posted complaint.
    Apr 14, 2022
    Updated by amitnarayan2784     Please help as still refund is not credited in account
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      R
      Rscandy
      from Manali, Tamil Nadu
      Apr 14, 2022
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      Yesterday Only debited cash Rs. 866 but ticket not bokked
      UPI REF[protected]
      so please refund my money
      This is very important money..
      PVR Cinemas customer support has been notified about the posted complaint.
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        V
        Vinay031994
        from Pune, Maharashtra
        Apr 14, 2022
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        Address: Pune

        14/04/2022
        [protected]
        I had book KGF 2, One Ticket worth 400 with my pvr passport and 55 Taxes and fees. I have not received the ticket and me voucher is showing I have used it.

        I want the ticket or receive the voucher amount plus the amount deducted.
        PVR Cinemas customer support has been notified about the posted complaint.
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          D
          Dimple Anubhav Jain
          Apr 14, 2022
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          I have paid the amount from Paytm and tickets not booked yet. I have the amount for KGF movie for PVR Shalimar Bagh Delhi dated 16 April 2022 for timing 4:40. But still i didn't recieved any ticket booking. I am attaching the Paytm payment receipt with this mail. Kindly do the needful and solve the issue as soon as possible.
          PVR Cinemas customer support has been notified about the posted complaint.
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            V
            Vamsi mannaru
            from Vijayawada, Andhra Pradesh
            Apr 14, 2022
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            Yesterday evening i tried to book tickets for kgf-2 movie in pvr cinemas app. My money got deducted but tickets are not booked.Please return my money.
            PVR Cinemas customer support has been notified about the posted complaint.
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              M
              mathan krish
              Apr 14, 2022
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              Address: Velachery

              Im book for kgf 2 in pvr app
              Amount debit but tickets not recevied
              I want immediate refund
              PVR Cinemas customer support has been notified about the posted complaint.
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                H
                Harishomega
                Apr 14, 2022
                Resolved
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                Resolved

                Address: Spectrum Mall, No 114 A/114 B, 2nd Floor, Paper Mills Road, Perambur, Chennai - 600011 (Near Venus Market)

                I had booked 3 tickets for kgf 2 in pvr app on april 14 2022 11.49 AM, the total amount was 550.22 .Money got deducted from my account but ticket didnt got generated so i tried another time, next time also total amount was 550.22 on 11.55 AM .Money got deducted and ticket didnt generated, the transaction ID'S are S21964164 & S22011570 .So kindly refund my total amount of 1100.44 as soon as possible.
                Apr 17, 2022
                Complaint marked as Resolved 
                PVR Cinemas customer support has been notified about the posted complaint.
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                  P
                  Parthisss
                  Apr 14, 2022
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                  Booked tickets money got deducted but not received tickets.. Need refund.. Rs 1083 paid thru paytm….
                  Work on this ASAP ..This really CHEAP worst waste PVR cinemas that you guys don’t have prpoer communication and proper protocol for handling this kind of issue.. With this damm stupid infra u occupy all theatres in city and troubling ppl like hell..
                  PVR Cinemas customer support has been notified about the posted complaint.
                  Apr 15, 2022
                  Updated by Parthisss                   No updates..no response from PVR..nothing has been refunded.. check with them ASAP…
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                    B
                    Banapreetam
                    from Guwahati, Assam
                    Apr 14, 2022
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                    Address: City Centre Mall, GS Road Christan Basti, Guwahati Assam

                    Money is deducted from the account but didn't received my ticket and confirmation email. I booked 3 tickets for KGF CHAPTER 2 but till now I haven't received my ticket.
                    I tried to contact the customer care but nobody responded, no one responded the call.
                    PVR Cinemas customer support has been notified about the posted complaint.
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                      A
                      Abhishek 24071999
                      Apr 14, 2022
                      Resolved
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                      Resolved

                      Address: #122 BHOOIKA LAYOUT BEHIND KIRLOSKAR LAYOUT HESARAGHATTA MAIN ROAD

                      I wish to complain about Movie ticket booking issue that I purchased on 14.04.2022 through PVR Mobile App.
                      I am complaining because the amount was deducted from my bank account but didnt reflected in the PVR App.I even tried to contact the consumer care but no one responded to it. When I first learned of this problem, I reached the PVR Vaishnavi, and was told that nothing could be done about my problem. I believe that this response is unfair because the PVR staff said they arent responsible for online booking. I look forward to hearing from you as soon as possible to resolve this problem.
                      Apr 21, 2022
                      Complaint marked as Resolved 
                      On that evening at 6:45pm I received my refund not even one Paisa was held back by the PVR.
                      PVR Cinemas customer support has been notified about the posted complaint.
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                        B
                        Banapreetam
                        from Guwahati, Assam
                        Apr 14, 2022
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                        Address: City Centre Mall, GS Road Christan Basti, Guwahati Assam

                        Hello,
                        I have earlier booked 2 tickets for KGF CHAPTER 2 through offline, I received my ticket through a link in my WhatsApp.
                        Today I have booked 3 more tickets through online mode by you PVR app, I have made the payment but till now I haven't received my ticket and neither I have received my confirmation.
                        Even the earlier 2 tickets that I booked through offline, after opening the link that I received is not responding I tried many times but of no use.
                        I made a total payment of 1880.58 for 5 tickets but not a single ticket is available with me now.
                        If I am not allowed to enter the theatre I will take action against you all, I have the payment receipt and the messages.
                        I also tried to contact the customer care many times but they pick up the call. Is this your service towards your customers, worst quality.
                        I want immediate action against it.
                        PVR Cinemas customer support has been notified about the posted complaint.
                        Apr 14, 2022
                        Updated by Banapreetam                         Hello,
                        I have earlier booked 2 tickets for KGF CHAPTER 2 through offline, I received my ticket through a link in my WhatsApp.
                        Today I have booked 3 more tickets through online mode by you PVR app, I have made the payment but till now I haven't received my ticket and neither I have received my confirmation.
                        Even the earlier 2 tickets that I booked through offline, after opening the link that I received is not responding I tried many times but of no use.
                        I made a total payment of 1880.58 for 5 tickets but not a single ticket is available with me now.
                        If I am not allowed to enter the theatre I will take action against you all, I have the payment receipt and the messages.
                        I also tried to contact the customer care many times but they didn't picked up the call. Is this your service towards your customers, worst quality.
                        I want immediate action against it.
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                          S
                          saikiran007
                          from Hyderabad, Andhra Pradesh
                          Apr 14, 2022
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                          I have booked tickets in PVR cinemas portal. booking was not done due to portal latency issue. i have used my giftcad while purchasing tickets..
                          ihave tried transaction with twice with 2 different giftcards. each 500. now the balancce is showing as 0. i dint get any update from them regd redemption ..when i tried to conect with them i dint find any contact or support channel to reach out to them.
                          PVR Cinemas customer support has been notified about the posted complaint.
                          Apr 14, 2022
                          Updated by saikiran007                           giftcards used for trsacation are

                          1) [protected]
                          2)[protected]
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                            S
                            Soumyaxndx
                            Apr 14, 2022
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                            I have booked two tickets from PVR online portal. After seat selection i have proceed with my UPI and 727.32 rupees got deducted. I have no idea that the ticket has been booked or not but i really want my money to be refunded to me.
                            PVR Cinemas customer support has been notified about the posted complaint.
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                              M
                              MadhuM1990
                              Apr 14, 2022
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                              I was booking 4 tickets for KGF Chapter 2 on 15th of April at PVR Elements Mall Nagavara on the PVR Cinemas website. After submitting the debit card details, the transaction failed. A notification appeared saying, if your money is deducted, we will either send confirmation on email/SMS or will refund the money back. Till now neither have I received confirmation of tickets nor the refund. Please revert back on the same.
                              PVR Cinemas customer support has been notified about the posted complaint.
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                                V
                                Varun464
                                Apr 14, 2022
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                                Hi,

                                I made a booking for three tickets worth 2562 on 14th April the booking did not happen and the amount has been debited this is happen twice for the same amount 2562.
                                Please intiate a refund of 5124 for both the transactions.

                                Mobile number registered [protected]
                                PVR Cinemas customer support has been notified about the posted complaint.
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                                  S
                                  suneel705
                                  Apr 14, 2022
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                                  Resolved

                                  On 13/4/2022, tried booking movie tickets on PVR cinemas app twice- first through internet banking and 2nd time through PayTM. Both the transactions got through and amount got deducted but no confirmation of reservation and booking failed.
                                  Looking forward for prompt refund

                                  Suneel
                                  [protected]
                                  Apr 17, 2022
                                  Complaint marked as Resolved 
                                  Complaint resolved
                                  PVR Cinemas customer support has been notified about the posted complaint.
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                                    B
                                    Bharath Udipi
                                    Apr 14, 2022
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                                    Website: pvrcinemas.com

                                    HI

                                    I have booked tickets for KGF-2 Kannada show at Orion Mall Bangalore.
                                    The money got deducted from my PhonePe but tickets were not booked.

                                    Show Timings: 15th April 6:30 PM
                                    Place : Orion Mall Rajajinagar Bangalore
                                    Transaction detail: IMPS OUTWARD ORG UPI To [protected]@ybl, REF NO - XXXXXXXX9371, Payment from PhonePe
                                    PVR Cinemas customer support has been notified about the posted complaint.
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                                      B
                                      BEEMAN M
                                      Apr 14, 2022
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                                      I booked the beast movie ticket on13.04.2022 for 14.02.2022 4.pm show in pvr mgf gurgaon mall and I paid the amount through internet banking but ticket is not booked amount is debited kindly return my money back as soon as possible.
                                      PVR Cinemas customer support has been notified about the posted complaint.
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                                        H
                                        Harikrishnan Kesavan
                                        Apr 14, 2022
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                                        Address: 71,73 Sengalani Amman Kovil Street , Mag, Narayanapuram, Pallikarnai

                                        I tried booking for movie today for 16th april. Amount debited from credit card and no booking confirmation, pls initiate refund as soon as possible
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