[Resolved]  PVR Cinemas — booking date error

Address:Kamrup Metropolitan, Assam, 781011

I swiped my pvr card for rs.500 yesterday for a show tomorrow at 2:45pm but the staff got issues while swiping the card and he gave a ticket of 21st rather than the next day i. E. 22nd august which we understood later while we got seated and people started coming and we were asked to leave as it was a ticket for 21st and we too didn't know about it although i asked for a ticket for 22nd. When i had a conversation with the staffs they completely ignored their mistake and now they want us to attend another show tomorrow but different seat will be allotted.
I paid for a seat and i will be now allotted different seat which makes no sense when mistake has happened from their side not mine, it doesn't mean i will be given the first row seats even after paying for the other row backwards.
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Sep 29, 2017
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2017
PVR Cinemas Customer Care's response
Dear Shreeparna,

We request you to please share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
Aug 27, 2017
Prasad Wadajkar's response
Your workers are behave irogently with me name is sushil and vivek they try to fight me in there senior cabin
Verified Support
Aug 29, 2017
PVR Cinemas Customer Care's response
Dear Prasad Wadajkar,

We request you to please share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
Complaint comments 

Comments

Some worker from your nanded pvr use a bad word to me and my brother specially sushil named one behave like that

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