PVR Cinemas — Cancellation of ticket / food & beverage - dispute

Address:Chennai

Hi Team,
I have cancelled my ticket and Food, Booking ID: MBUR[protected]
Ticket for 3 - INR 572.34
Snack - INR 220

Cancellation before 7-8 hours before movie start
75% refund on Ticket - INR 429.25
100% refund on Food - INR 220
Total refund is INR 649.25

But i received below msg from PVR
Dear Raymond Ranjith, Your PVR tickets with Booking ID MBUR[protected] now stand cancelled. Refund amount 526.35 will be processed in 7 working days.

Kindly check and confirm.

Regards,
Raymond
Mob: [protected]
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Comments

How did you cancel it? I want to do it but can’t see any option to cancel

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