[Resolved] PVR Cinemas — cinema projection

Kewal Mistry

from Mumbai, Maharashtra

Address:

Ahmedabad, Gujarat

On saturday night, 25th may, in the show of aladdin 3d at 10 pm in audi 1, the projector is not working properly as the screen looks dull ans defocused.
As a filmmaker and knowing the technicalities, i raised the issue to the attendees but they were so ignorant to accept it. It was just about adjusting projection lens focus but they didn't even try. They started to make excuses that it's in the dcp or maybe the scratched glasses! The pvr staff was so unsupportive of correcting the issue and even denied the refund in a rude manner.

Audi 1 attendee - dilip
Projectionist - hitesh

Venue - pvr, arved transcube plaza, ahmedabad

+1 photos

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Jun 27, 2019

Complaint marked as Resolved

PVR Cinemas customer support has been notified about the posted complaint.

Verified Support

May 27, 2019

PVR Cinemas Customer Care's response Dear Kewal Mistry,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR

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Comments

Ana2019

from Hyderabad, Telangana

No action has been taken yet and the prices are too expensive to afford. The large popcorn cheese is 350 and cl is 470 and mega is 470. What is the basis for this price for a popcorn. Nowhere on the earth having this price for a popcorn.the Coke starting price is also above 200.