[Resolved]  PVR Cinemas — combo meal of rs100

Address:

711102

Greetings,
I am writing this to put a light on an incident that took place at pvr avani mall, howrah, west bengal. Dated 10/09/2017 when i approached at the counter for tickets for 11:50 am show i was asked to take combo of rs 100 along with each ticket. When i refused for the combos the counter lady said that it is mandatory to take these combos before 12 pm. I immediately called the customer care service of pvr cinemas where the executive over the phone said that it's not true and had a chat with the manager from my cellphone and agreed to provide me tickets without combo. My question is, is it really mandatory to take meal combos before 12 pm? I don't think it is. Then why are the customer harassed. This in adverse will ruin the reputation and good will of pvr cinemas which is not good. Please look into this matter and resolve it otherwise we will have to opt for other multiplexes. You know better how the competition is.