[Resolved]  PVR Cinemas — combo meals

We had bought two tickets worth 350/- rs however forcefully we were handed off coupons worth 400/- rs for combo meal and when asked why, the attendant didn't bother to listen and said it was compulsory. Hence it's not a good idea to waste people's hard earned money. So, either this rule of compulsory eatables should be changed else people should not go for the movie and a simple advice for the attendant to respond prior when the customer is asking for the questions else the faith in the pvr cinema is likely to get diminished soon.
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2019
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2019
PVR Cinemas Customer Care's response
Dear Customer (The Creative Works)

We request you to share your cinema location, contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PVR Cinemas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    33%
    Complaints
    2432
    Pending
    0
    Resolved
    788
    PVR Cinemas Phone
    +91 88 0090 0009
    PVR Cinemas Address
    61, Basant Lok,Vasant Vihar, Delhi, Delhi, India - 110057
    View all PVR Cinemas contact information