[Resolved] PVR Cinemas — complaint about switching off ac after interval in cinema, pvr edm night show on 10-:55 pm | |||
Hello Sir. I am your regular customer with the registered mobile no :[protected], you can check how frequent I visit to PVR. Cinemas . As this is my worst experience I faced in PVR Cinema, EDM Delhi NCR As I am watching night show of Bharat movie(10:55 pm., Audi1 dated 5th June 2019, ticked attached ) with my family. Till interval Everything goes smoothly, but after intervel everybody in Audi complaining about the AC is not working, people are shouting that switch on the AC, but no response from the staff, floor manager, Myself complaint three or four time to the staff to switch on the AC, but no one take any action As the cinema is house full, that why safocation increased in Auditorium, People are shouting in between the movie to switch on the AC. We are not enjoy our movie & feeling very low, people are leaving auditorium befor the movie end. We also write a complaint in register, as we are asking for the complaint book, but no complaint book is provided, as the complaint written on a register (don't know whether it's valid one or not) I take the picture of same & enclosed with he compliant . If PVR management go through that complaint, they will found out the signatures of no of people suffer from the same complaint. I request to the PVr management to take serious action on th complaint & revert of the mail . Thank you RAHUL SHARMA 98****6562 Was this information helpful? | |||
Jul 9, 2019 Complaint marked as Resolved PVR Cinemas customer support has been notified about the posted complaint. Verified Support Jun 06, 2019 PVR Cinemas Customer Care's response Dear Rahul, We are sorry for such an unpleasant experience. Kindly share with us your concern along with your contact number and email ID at [protected]@pvrcinemas.com so that my team can connect with you and assist you further. Regards, Team PVR | |||
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