[Resolved]  PVR Cinemas — deficiency in service

Dear madam/sir
Greetings!

This is to bring to your notice these facts

1. That i booked 2 tickets for the movie the lion king at pvr select city walk, saket, new delhi (Imax).

2. That my seat number were e 15, e 16.

3. That the seats were very untidy with stains all over its handrest.
4. That i brought it to the notice of the employees but was of no use.
5. That this deficiency of service and the unprofessional attitude is problematic.
6. That it also violates section 2 r of consumer protection act 1986 and also amounts to tortious liability.

Kindly take necessary action and resolve my complaint as soon as possible, otherwise i will be left with no other option than to approach necessary judicial court.

Anmolam
Llm, llb
#[protected]
+3 photos
Was this information helpful?
No (0)
Yes (0)
Aug 22, 2019
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2019
PVR Cinemas Customer Care's response
Dear Anmolam lawyer,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PVR Cinemas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    33%
    Complaints
    2432
    Pending
    0
    Resolved
    788
    PVR Cinemas Phone
    +91 88 0090 0009
    PVR Cinemas Address
    61, Basant Lok,Vasant Vihar, Delhi, Delhi, India - 110057
    View all PVR Cinemas contact information