PVR Cinemas — False information

Address:

PVR Deep Shop No.23, 127/1/2, Gaushala Rd, W-1, Juhi Kalan, Saket Nagar, Kanpur, Uttar Pradesh 208014

I had booked 8 tickets of movie rakshabandhan on 13/08/2022 in PVR deep saket nagar kanpur uttar pradesh of rs. 2560 and I was told that I will get 1200 rs. Coupon of FnB which I got and ordered as well and I was also told that I will get 25% of total amount (2560+1200=3760) i.e. rs 940 as an add-on money in my PVR user ID linked with my mobile no. [protected]. I had not received any amount regarding. Now when I contacted your team on your no. [protected] they told me that the offer was to get 25% points not 25% amount . I am totally confused and highly disappointed with PVR team as I have been watching movies in PVR since last few years and I had really enjoyed your offers. But this is intolerable to give false information to customers just to manipulate them to buy tickets. Atleast provide correct information to customers as they trust you that's why they are connected with you. I want reply as soon as possible as this is highly intolerable and I want the money also which was told to me that I will get.