[Resolved] PVR Cinemas — food service

 
1 Review
ESM Ellam , VEERAPANDI NAGAR 3RD ST, Choolaimedu Chennai, India
 Dev Seenu on Apr 21, 2019
Hi am one of your privilege customet and am not satisfied your valuable services in f&b moreover am went a movies in vr mall chennai (Kanchana 3) on 20th april-19 at night show and planned we are all go for dinner in food court. Ordered foods like combo briyani, mutton briyani and prawn briyani in amravathi food stall and finally we tested become too bad. Too salty and i don't why people are irritating and irresponsible. Finally am go forward raised the actual complaints and no proper response from them. Am started shouting then listen and give and given the suggested to separately new/ fresh briyani they given the cutoff timeline around 20 minutes to provide the new dish and more than 40 minutes awaited no response from there sides moreover am 10:50pm it's movies started times in audio 01. Finally they suggested to buy some others foods not all goods food and i don't have the sufficient time to argue with him. They balanced well to tally the previous bill to compensate. They gave worthless food. I hope give me the solution for this. We spend around 1000 rupees in concern food counter. It's waste of time and money. I am started watching movies around 11:20 pm overall am missed out 30 minutes movies
Complaint marked as Resolved May 31, 2019

Complaint Status


[Apr 21, 2019] PVR Cinemas customer support has been notified about the posted complaint.
Updated by Dev Seenu, Apr 21, 2019
Why defaulty showed as resolved
Verified Support
PVR Cinemas Customer Care's response, Apr 29, 2019
Dear Dev Seenu,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
Verified Support
PVR Cinemas Customer Care's response, Apr 29, 2019
Dear Dev Seenu,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
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    PVR Cinemas - food service