[Resolved] PVR Cinemas — Forced to buy tickets online

manishk1981

from Malkangiri, Chhattisgarh

Address:

492001

Dear Sir,

My self Manish Kadam from Raipur (C.G. )

Went PVR cinemas on 16.1.17 for buying ticket for dangal movie after watching BOOK MY SHOW . in book my show ticket price shows 50/- But on ticket counter staff said you have to buy tickets for rs. 120/- at counter . & 50/- is only for online buying tickets customers.

Sir is there is any rule of only booking online tickets if for 50/- else.

i have watched many movies for 50/- each.

i have to pay on line 3 tickets for 240/- while as per book my show tickets price for 3 tickets is only 150/-

Sir PVR is near by home so why should i bear internet charges .

kndly look into the matter whether Staff is giving Wrong Information for selling tickets. we face problems there.

Awaiting for your positive reply.

MANISH KADAM
[protected]
RAIPU R (C. G. )
Manish Kadam

6:51 PM (0 minutes ago)

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Feb 19, 2017

Complaint marked as Resolved

PVR Cinemas customer support has been notified about the posted complaint.

Verified Support

Jan 19, 2017

PVR Cinemas Customer Care's response Dear Customer(manishk1981),

Thanks for reaching out to us.This is to inform you that we have taken a note of your concern and will get in touch with you.

Regards,
Team PVR