PVR Cinemas — Fraud with false information about Free unlimited refill popcorn

We went to watch lapata ladies movie today in 10:15 pm show at PVR grand High Street Pune. There were a lot of banners for marketing about unlimited refill offer. When we went to ask about the offer the guy mentioned that 650 RS is the price for flavoured popcorn and 590 is the price for salted. He did not say anything else. So we bought 650 rs tub of cheese popcorn. When we went for the refill in interval they asked us for 60 rs so we asked why do we have to pay 60 rs then the guy said you only get salted popcorns for free refill for flavoured popcorn you have to pay 60 rs for every refill. This information was not given to us when we bought it so I called the manager and complained about it and the manager started behaving rude and accused me of lying and said that it's not possible that our staff has missed to share this information. He did not believe me and started behaving so rudely. The manager's name was Sushil hinge. Even after so many arguments they did not even gave us the salted refill which they were claiming is free. Also one more thing in the entire promotion banner and menu on the screen they have not mentioned anywhere that you will get only salted popcorn free refills. The guy spoiled our mood to watch the rest of the movie.
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    61, Basant Lok,Vasant Vihar, Delhi, Delhi, India - 110057
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