[Resolved]  PVR Cinemas — fraudulent sale of beverages

Address:Pune, Maharashtra, 411040

In "chaat" shop of pvr, kumar pacific mall pune, i bought sweetlime juice on 20 may 2019. Out of two options of 240 ml (Rs 130/-) and 340 ml (Rs 180/-) i ordered for 340 ml one. While i received order, i found that quantity was very less therefore i checked the measurement on which i found that shop is selling both kind of versions in diff glasses which in actuality turned out to be of same quantity, the difference just being of shape of glass.

The glass for 340 ml was longer than 240 ml however the diameter was less so inturn both glasses gave same quantity of drink.

On complain i received another drink however this needs to catered for as it misleads consumer and inturn hampers pvr's overall reputation.
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Jun 21, 2019
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
May 21, 2019
PVR Cinemas Customer Care's response
Dear Jayant,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
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