PVR Cinemas — GyFTR E-Voucher issue

Address:

Hyderabad

Recently i got 2 vouchers on 06th April 2022 in the i have used 1 voucher on 13th April 2022 on the same day i tried to use another voucher it showing as voucher already redeemed hoe is it possible without my confirmation how voucher can be used can you people help me in this issue pls provide me the details of voucher used i.e., in which account it is used and when???