PVR Cinemas — Hosnks

I was booked the H24, H25 2 elite tickets for Don movie at SPI S2 perambur Chennai May 25, 11.40 am, cash was out to pvr cinemas but seem as transaction failed Rs. 433.48 didn't receive the ticket yet, then i tried the same seats again and paid the same amount, amount reduced from my bank account then again transaction failed, didn't receive the ticket, again I tried the same seats, amount paid, transaction failed, didn't receive any tickets, but in pvr app that H24, H25 11.40 am show booked, i didn't receive the ticket yet. I tried 3 times the same seat H24, h25, 3 times failed and money paid to pvr cinemas didn't receive the ticket, the total balance amount Rs. 1300.44, please refund my money immediately