[Resolved]  PVR Cinemas — I have booked tickets online and money gone and ticket not booked

Address:

Chennai, Tamil Nadu

I have tried booking 8 tickets to the movie lkg tamil in pvr in vr mall in chennai, 1st i tried on the 13th march and my payment was gone but my ticket was not booked and again i tried to book on the 4th march but again my payment was made but my tickets were not booked.
This voucher also i tried to use both the time it said this only my payment has been taken.
Cheers pvr privilege member! Your voucher code p5kjqqp3j worth rs. 100.00 has been applied at pvr vr chennnai at[protected]:14:00 pm. Enjoy the show
Cheers pvr privilege member! Your voucher code p5kjqqp3j worth rs. 100.00 has been applied at pvr vr chennnai at[protected]:02:00 am. Enjoy the show.
I request you to initiate the return of my payments my payment
Inr 1149.56 was spent on your credit card xx0860 on 14-mar-19 at pvr limited.
Inr 1149.56 was spent on your credit card xx0860 on 13-mar-19 at pvr limited.
My number is [protected], i expect an early action on this issue. Its 2300 rupees in total.