[Resolved]  PVR Cinemas — i'm complaining against the misbehaving of the senior manager in here

Address:Aura mall, Bhopal, Madhya Pradesh

I do carry my bag everywhere being the working woman. And I do it everytime that contains important document, my phone, my laptop, my medicines etc. while checking they asked me drop the bag but i can not as it conatins valuable and necessary things. The senior manager claimed that i will make movie from my laptop, as how it is possible opening a laptop’s front camera and making movie. And on top of that calling me a terrorist that might balst the pvr. But tieng a thread on my bag will prevent the blast. The main thing is the miss behaviour, the arrogance, lack of respect and poorest allegation. I watch every movie but i will remember this show the most because of the bad memory it gave. He did not even apologised, he wasn’t even sorry. And actually behaving as if i am some fraud culprit. I am a repuated person in this city. And i am not happy with this mis behave. A small gesture if sorry would have handled the situation but senior manager sir is too big to greet the customer.
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Jun 6, 2019
Complaint marked as Resolved 
The authorities made a visit during the interval and appologised for the incident happen. I do appreciate the gesture.
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
Jun 07, 2019
PVR Cinemas Customer Care's response
Dear Soma2792,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
Complaint comments 

Comments

No respect for women's very sad

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