[Resolved]  PVR Cinemas — ladies security and safety at risk

Address:New Delhi, Delhi, 110070

I’m really disappointed with pvr chankyapuri cinemas and their service. First of all the exit from the hall leads to outside the mall and then we have to enter the mall again and go to the parking to collect the car. Especially old ladies had to walk out of the ac and sweat.

Then secondly when i tried to renter to drop the ladies to pick their car from the car parking, i was not allowed to enter. Santosh the security said that not allowed as it is exit. I agreed but requested that there is a lady and she has to get her car as she is alone, but they didn’t allow. Then varun rana who called himself the manager was called and he also didn’t allow. He even went to the extent of saying that even if the ladies are raped he will follow protocol and the policy but will not allow them inside. Then another guy and girl had to enter chankya pvr with the single lady and get her car out of the parking.

If this is the behaviour and attitude towards the girls and ladies security of pvr chankya, i’m really ashamnwd where is pvr headed. A manager on duty telling me that it is ok for the ladies to be raped, but will not budge from his rules and policy, i think i really respect him and will for sure wanna hire him.

And then we say that we are worried about the security and safety of the ladies in delhi is all #. But what am i complaining about this is delhi, who cares anyways, probably just need to get used to it. Thank you delhities for this experience. Will know what to expect when i go to a pvr next time.
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Aug 24, 2019
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2019
PVR Cinemas Customer Care's response
Dear vickyo18,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
Verified Support
Jul 24, 2019
PVR Cinemas Customer Care's response
Dear Candy Lenin,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
Complaint comments 

Comments

I am highly disappointed with PVR food prices, it's literally high and they don't offer small cold-drinks individually, you can only have it with a combo, this is so mean, they have every way of looting their customer

Plzzz refund my balance...I hate this experience

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