[Resolved]  PVR Cinemas — lost item and uncooperating manager at lower parel pvr icon

Address:high street pheonix, Mumbai City, Maharashtra, 400034

I had kept my airpods in the cupholder and went to washroom and as i came back it was not there and the manager whose appearence as i recollect was wearing a pair of glasses and was fair in complexion was not cooperative at all and also lied to us about not having cctv cameras in the theatres. The food service is horrible, the ground floor lady manager is unethical. Pvr cinemas should better replace their manpower which is horrible since icon has been developed at high street pheonix. The staff is mannerless especially the managers
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Jun 13, 2019
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
May 11, 2019
PVR Cinemas Customer Care's response
Dear venkatesh21,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
Complaint comments 

Comments

I wanted to book tickets for the movie! The amount was taken but tickets have not been booked! I tried two times but both the time money was transferred! When will I get back my money?
PVR Cinemas Customer Care's response, May 22, 2019
Verified Support
Dear Mohammed Rafi S N,

We request you to share your contact number and email ID on [email protected] for further assistance.

Regards,
Team PVR

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