PVR Cinemas — Misguidance from receptionist

Address:

Pvr cinemas, cinemall , Kota ,Rajasthan

Hello !
Today on 19th september 2021, i've just visited the pvr cinemas for tickets of afternoon show of movie(sang-chi).
Everything was good but the moment i decided to booked the tickets the receptionist asked me to give 480rs for 2 tickets but the actuals costs was 140rs/person.
But when i asked her why that much amount she said that you will get canteen benifits in this and get 300rs of food from pvr canteen but i didn't remember telling her to add these stuffs.
How can she addon these stuffs without my permission isn't it customer voilence. If someone was not educated as me they would have fallen under her trap. FYI-it was the pvr cinemas in cinemall at KOTA, Rajasthan. Even my friend have almost fallen under her trap until i saw the tickets prices on the mobile app.
I Dont know weather or not this message will reach to the customer support of pvr but its my right to speak against the unfair practices that has been done in the pvr form god knows how much time.