| Address: | PvR cinema's Phoniex united mall, alambag lucknow UP india |
11/05/2023 thrusday ... i went with my 2 friends to PVR cinemas situated in phoniex united mall almabag nahariya lucknow UP... we bought 3 ticket from window cost 630 of keral stories movie. Show timing was 7:00 pm, after collecting the tickets we went inside the cinema house and take our seats..(L 4, 5, 6) and then adds started.. from 7:00 pm till 7:35 continues repeated adds are coming on screen... in between add we (along with other members )complain to the PVR staff but no action taken by them.. atlast we came out from the cinema house to meet the superior authorities of PVR.
At that time Mr saif sidaqui was the night incharge we talk about our problem that we lost our 35 precious min time with this repeatative adds and movie still not started...he directly offer to take the refund and leave the PVR... he gave 630 rupees cash money from the counter.. and when we ask about cancellation ticket he said there is no system for it. He doesn't entertain there customer neither he solve the problem he offer money.. now my que is what about 35 min wasting time and aour inconvenience. Atlast we came out from the cinema house... some other person do the same...behaviour of staff was not good enough... check CCTV footage for any clarification..
Thank u
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