PVR Cinemas — Money deducted but the tickets were not confirmed

I booked 2 tickets for The Kashmir files on 23 march 2022 at 9.02 for pvr bhilai Chhattisgarh for 24 march 2.25pm show through Paytm app, the money was deducted from my bank account and it said confirmation will be provided within 30min otherwise automatically be cancelled since the confirmation was not provided it was shown that my money since it has been deducted it will be refunded to me within 24hrs i have more a lot more than that . Please provide a solution to this and help me get my refund asap.If needed i can provide you the transaction id as well.