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PVR Cinemas — Money deducted but ticket is not booked

Address:Phoenix Market City, LBS Marg, Ashok Nagar, Near Kamani Junction, Kurla (W), Mumbai, Maharashtra 400072, India

On march 14 I was trying to do online transaction on PVR cinemas which is located in phoneix mall kurla. Money was detucted but ticket was not booked when i asked the pvr employee she said it got cancelled you will recieve by night but i didnt got it
Kindly do the needful
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    PVR Cinemas Phone
    +91 88 0090 0009
    PVR Cinemas Address
    61, Basant Lok,Vasant Vihar, Delhi, Delhi, India - 110057
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