PVR Cinemas — Money deducted but ticket not booked and money still has not been refunded for that

Address:	PVR Cinemas ,Orion Mall, Bangalore, India
Website:	www.pvrcinemas.com

I was booking two tickets for KGF 2 on April 17, 2022. Money was deducted from my account but no tickets were assigned to us.It popped a message saying that "If money is deducted it will be refunded within seven working days".

but its been nearly a month now still haven't got my money back.I also contacted my bank for the same but they told that its PVR side issue.
pls resolve this issue and give back my money.

resolution - return the deducted money