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PVR Cinemas — Money got deducted but ticket not generated

I tried to book online tickets for the tamil movie FIR on Sunday (13.02.2022). I tried with UPI and it directed me to Gpay. The amount of Rs. 437.48 got deducted but e-tickets were not generated. Even after 6 days, I have not received my refund. I request you to initiate the refund process and reflect the money back in my bank account
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    +91 88 0090 0009
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    61, Basant Lok,Vasant Vihar, Delhi, Delhi, India - 110057
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