[Resolved]  PVR Cinemas — not informing to the customer about the cancellation of movie shows

Dear sir/madam,

This is regarding booking id wrfbsmg at pvr priya, delhi. Would like to lodge a complaint regarding not informing to the customer about the cancellation of the movie shows.

On10th of october was my birthday and we booked a movie ticket of 2:45 show but when we reached hall, the pvr priya manager said us that 2:45 show has been cancelled. I was very surprised because don't you have any courtesy to informed the customer about the cancellation of the show. So that customer can make his plan accordingly. I came here with my wife to watch 2:45 pm show but it was a very awkward situation when we found show has been cancelled.

Is this the professionalism of pvr cinema?? Keep your feet in my shoes then you will feel that awkward situation i have been through, where u feel helpless.

Moreover, still, refund of that cancelled movie tickets has not been received so far.

Regards,
Dhruv