[Resolved]  PVR Cinemas — Not playing the show at predetermined time

Address:Gandhinagar, Gujarat, 382011
Website:www.pvrcinemas.com

My self Dr. Nilesh residing in Randheja Area of Gandhinagar, today on date 18/05/2017 Alien movie which has show time 8:10 pm, when I reached for movie at 8 o'clock, the person on ticket window refused to give tickets, He told movie would play if 10 person would come for the movie. I saw at ticket window, we were four people at ticket window. I have travelled 20 km for the movie and I had very bad experience at PVR, Cinemax Suman tower, sector-11, Gandhinagar.

When I asked for complaint register, Manager has refused to give register and said no such register exist at cinemas. The language of person at ticket window was very harsh. The manger should learn about communication with customers.
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Jun 19, 2017
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
May 19, 2017
PVR Cinemas Customer Care's response
Dear Dr. Nilesh,

We request you to please share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
Complaint comments 

Comments

I book online ticket on PVRcinemas.com
some bad transaction my money get ducted but they are not ready to return my money
Daily I call & mail to PVR
but almost 7 days over my money not get refund yet

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