[Resolved] PVR Cinemas — not previewing the show

ravitejachess

from Ahmedabad, Gujarat

Address:	Ahmedabad, Gujarat, 382424
Website:	PVR

I had booked 2 tickes for aquaman 4dx on 13/12/18 for 11pm show in pvr acropolis mall, ahmedabad... The tickets costed 1133/- inclusive of all charges (Booked through pvr app). The manager kept on saying to wait for 10 mins quoting there is some technical problem.. And they made us to wait till 12:15 am i. E, 1 hr 15 mins... And finally told that the show is cancelled and collect the money from the counter.. And they gave me 1000 rs in cash
1) what about my internet handling charges
2) what about huge inconveniece caused to us on the weekday
It is not at all expected from a reputed company like you. I expect some sort of compensation for trouble you caused to me

Was this information helpful?

No (0)

Yes (0)

Jan 15, 2019

Complaint marked as Resolved

PVR Cinemas customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2018

PVR Cinemas Customer Care's response Dear ravitejachess,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR

Dec 14, 2018

Updated by ravitejachess [protected]@gmail.com
ph no-[protected]

Verified Support

Dec 15, 2018

PVR Cinemas Customer Care's response Dear ravitejachess,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR