PVR Cinemas — one hour of ad in a movie of two hours

Address:	Gurgaon, Haryana, 122002
Website:	www.pvrcinemas.com

One hour of ad in a movie of two hours:
What is the policy for showing ads in the cinemas. There was a movie for two hours and you showed us ads for nearly 1 hour. The show was hichki, 10:55 pm 24 march 2018, pvr dt citi center, gurgaon where movie started at 11:30 pm and the approx 30 min of interval which had 25 min of ads???
Cinema had no answer to so many ads...