[Resolved]  PVR Cinemas — Payment done but no ticket was generated

I tried booking Spiderman no way home, I selected the UPI option, the app took me to the Google Pay portal, it was successful (UPI transaction id[protected] and Google Transaction ID - CICAgODhhc-XSw) and was paid to "PVR cinemas" ([protected]@paytm).

After Google Pay showed successful transaction, it took me to the home page and when I checked the bookings section there was no booking and the seat which I had selected was still empty.
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Jan 12, 2022
Complaint marked as Resolved 
Payment has been credited.
PVR Cinemas customer support has been notified about the posted complaint.
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Comments

i purchased the tickets for BTS PTD CONCERT..payments have been debited from my bank account but i have not get any confirmation mail ..what to do now

I booked 2 tickets for Vikram for 4th June, at sathyam royapettah. My payment was successful via Googlepay, when redirected to pvr application, the tickets weren't processed and the booking failed. Havent received the tickets yet, Kindly refund the amount or take necessary action revet the tickets at the earliest

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